Frequently Asked Question

What is Caretry Beauty?

Caretry Beauty is an online-only cosmetic brand offering high-quality skincare products that are cruelty-free and crafted with care to suit a variety of skin types.

Where can I buy Caretry Beauty products?

You can purchase our products exclusively through our official website:
🌐 https://caretrybeauty.com

Are your products safe for all skin types?

Yes! Our products are formulated with gentle, skin-friendly ingredients. However, we recommend doing a patch test before full application, especially if you have sensitive skin.

Are your products cruelty-free?

Absolutely! We are 100% cruelty-free. We do not test on animals.

How do I place an order?

  • Browse the product you want

  • Click “Add to Cart”

  • Go to your cart and click “Checkout”

  • Enter your shipping and payment details to complete the purchase

What payment methods do you accept?

We accept all major payment methods including:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Wallets (based on region)

Do you offer Cash on Delivery (COD)?

Currently, we do offer COD.

How long does delivery take?

Orders are usually processed within 1–2 business days. Delivery timelines vary by location but typically range from 3–7 business days.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also log in to your account to check the order status.

Can I cancel or modify my order?

Orders can only be canceled or modified before they are shipped. Once shipped, changes are not possible. Please email us immediately at support@caretrybeauty.com if you need assistance.

Do you ship internationally?

Currently, we only deliver within India. Stay tuned as we expand our reach!

What is your return policy?

We accept returns only if the product is damaged, defective, or incorrect. You must report the issue within 48 hours of delivery. Check our Returns & Refund Policy for full details.

I have a question that’s not listed here. What should I do?

We’re here to help! Please email us at support@caretrybeauty.com and we’ll get back to you as soon as possible.